Before You Train
Please adhere to studio guidelines, including late cancellation and no-show policies
Remember to arrive before classes begin, respect other member’s space, maintain a tidy studio and follow our instructor’s guidance. We appreciate you all!
Remember to arrive before classes begin, respect other member’s space, maintain a tidy studio and follow our instructor’s guidance. We appreciate you all!
Remember to arrive before classes begin, respect other member’s space, maintain a tidy studio and follow our instructor’s guidance. We appreciate you all!
Our policies
To ensure everything goes smoothly, please read our policies.
TO HAVE A GREAT EXPERIENCE IN THE STUDIO
You are requested to:
Bring your own water bottle.
Bring your own sweat towels.
Bring your own grip socks—available for purchase in the studio too.
Reach the studio 10 minutes before class - no latecomers allowed.
Missed the warmup? Unfortunately, you can’t join the class.
JUST IN CASE
No spots? No problem!
Jump on the waitlist in the app.
You’ll get an email if a spot opens up, but act fast —they go quickly!
Once you’re confirmed, the 12-hour cancellation policy applies.
Courtesy Note: Can’t make it? Remove yourself from the waitlist to give others a chance.
PLEASE KEEP IN MIND:
Cancellation Policy
Life happens, but we've got a strict 12-hour cancellation rule.
Cancel via the app at least 12 hours before your scheduled class.
Late cancellations or no-shows will result in a lost session.
Frequently Asked
Questions
Do you have any other questions? Feel free to reach out or read through our policies.
Do you have any other questions? Feel free to reach out or read through our policies.
What are your opening hours?
We highly recommend that all clients attend our Foundation Zone class to familiarize themselves with our equipment and facility layout. This ensures you know how to locate everything you may need during the session while prioritizing the health and safety of both yourself and other participants. If you have experience at another studio, you may consider starting with our Zone 1 class.
Do I need prior experience or a level of fitness to start Reformer Pilates?
Our classes are designed for all experience and fitness levels. If you’re new to Reformer Pilates, we recommend starting with our Foundation Zone class. If you have prior experience at another studio, you may begin with our Zone 1 class.
Do you offer any introductory specials or trial classes for new clients?
Yes! We offer a special introductory package for new clients: 3 classes for €50, valid for use within your first month. Visit our membership page for more details.
How do I book a class?
You can book a class through our booking website or by downloading our app. Simply select our intro offer or a membership and reserve your spot. You’ll receive two confirmation emails—one for your purchase and another confirming your class reservation.
What are the policies regarding cancellations and late arrivals?
We have a strict 12-hour cancellation policy. If you cancel at least 12 hours before class, your credit will be returned to your account. Late arrivals will not be permitted to join, as a proper warm-up is essential for safety and to avoid disrupting the class for others.
Can I pause my membership?
Yes, you can pause your membership once per calendar year. To request a pause, please email info@sculptzone.com at least 48 hours in advance.
How do I cancel my membership?
To cancel your membership, please submit a written request to info@sculptzone.com at least 14 days before your renewal date. Cancellation requests received after the renewal date will take effect at the end of the new billing cycle, and no refunds will be issued for late cancellations.
What are your opening hours?
We highly recommend that all clients attend our Foundation Zone class to familiarize themselves with our equipment and facility layout. This ensures you know how to locate everything you may need during the session while prioritizing the health and safety of both yourself and other participants. If you have experience at another studio, you may consider starting with our Zone 1 class.
Do I need prior experience or a level of fitness to start Reformer Pilates?
Our classes are designed for all experience and fitness levels. If you’re new to Reformer Pilates, we recommend starting with our Foundation Zone class. If you have prior experience at another studio, you may begin with our Zone 1 class.
Do you offer any introductory specials or trial classes for new clients?
Yes! We offer a special introductory package for new clients: 3 classes for €50, valid for use within your first month. Visit our membership page for more details.
How do I book a class?
You can book a class through our booking website or by downloading our app. Simply select our intro offer or a membership and reserve your spot. You’ll receive two confirmation emails—one for your purchase and another confirming your class reservation.
What are the policies regarding cancellations and late arrivals?
We have a strict 12-hour cancellation policy. If you cancel at least 12 hours before class, your credit will be returned to your account. Late arrivals will not be permitted to join, as a proper warm-up is essential for safety and to avoid disrupting the class for others.
Can I pause my membership?
Yes, you can pause your membership once per calendar year. To request a pause, please email info@sculptzone.com at least 48 hours in advance.
How do I cancel my membership?
To cancel your membership, please submit a written request to info@sculptzone.com at least 14 days before your renewal date. Cancellation requests received after the renewal date will take effect at the end of the new billing cycle, and no refunds will be issued for late cancellations.
What are your opening hours?
We highly recommend that all clients attend our Foundation Zone class to familiarize themselves with our equipment and facility layout. This ensures you know how to locate everything you may need during the session while prioritizing the health and safety of both yourself and other participants. If you have experience at another studio, you may consider starting with our Zone 1 class.
Do I need prior experience or a level of fitness to start Reformer Pilates?
Our classes are designed for all experience and fitness levels. If you’re new to Reformer Pilates, we recommend starting with our Foundation Zone class. If you have prior experience at another studio, you may begin with our Zone 1 class.
Do you offer any introductory specials or trial classes for new clients?
Yes! We offer a special introductory package for new clients: 3 classes for €50, valid for use within your first month. Visit our membership page for more details.
How do I book a class?
You can book a class through our booking website or by downloading our app. Simply select our intro offer or a membership and reserve your spot. You’ll receive two confirmation emails—one for your purchase and another confirming your class reservation.
What are the policies regarding cancellations and late arrivals?
We have a strict 12-hour cancellation policy. If you cancel at least 12 hours before class, your credit will be returned to your account. Late arrivals will not be permitted to join, as a proper warm-up is essential for safety and to avoid disrupting the class for others.
Can I pause my membership?
Yes, you can pause your membership once per calendar year. To request a pause, please email info@sculptzone.com at least 48 hours in advance.
How do I cancel my membership?
To cancel your membership, please submit a written request to info@sculptzone.com at least 14 days before your renewal date. Cancellation requests received after the renewal date will take effect at the end of the new billing cycle, and no refunds will be issued for late cancellations.
GET IN TOUCH
GET IN TOUCH
Still wondering if Sculptzone is the right choice for you?
Still wondering if Sculptzone is the right choice for you?
Try our intro offer and discover the transformative power of Reformer Pilates.
Contact us now to learn more about our membership options.
Your future self will thank you.
Try our intro offer and discover the transformative power of Reformer Pilates.
Contact us now to learn more about our membership options.
Your future self will thank you.
TRANSFORM YOUR LIFE TODAY
TRANSFORM YOUR LIFE TODAY
TRANSFORM YOUR LIFE TODAY
TRANSFORM YOUR LIFE TODAY
TRANSFORM YOUR LIFE TODAY